PDSA Consulting provides the facilitation, tools, and training to help you reach your short- and long-term goals.    

We offer a full range of services to meet your organization’s needs.  We focus on improving the following:

  • The effectiveness and efficiency of your processes
  • The quality of your products and services
  • Customer / stakeholder satisfaction
  • Productivity and morale

Our customized Training provides a common language and methodology, based on process improvement principles, resulting in a practical means for participating at all levels of the organization.

“From your class, I learned that I can be much more than I already am and that I can make changes happen.”

— Manager of State Agency

We also believe in transferring critical knowledge to clients to allow you to continue with initiatives beyond the term of the consulting agreement.

We offer planning and Facilitation for Retreats covering:

  • Strategic planning
  • Stakeholder engagement
  • SWOT Analyses
  • Communication styles
  • Action plan

“We’ve seen a lot of facilitators and you are the best we have seen! You keep things moving as you ensure all interests are understood and addressed.”

— Manager of Federal Agency

Other services include:

  • Collaborative problem solving
  • Supporting FERC Relicensing and license implementation activities
  • Building effective teams
  • Individual coaching
  • Meeting management